Flooring Customer Survey

Thank you for your recent floor purchase from Roy Lomas Carpets & Hardwoods. We value your comments and suggestions, and would appreciate your help to provide superior flooring services to you and other customers in the future. Please take a few minutes to complete the flooring service questionnaire below. Thank you for your business! Roy Lomas Carpets & Hardwoods: The Best Styles at Warehouse Prices!

Our Sales Process:

Were you greeted well when you entered the store?
Were you satisfied with the variety of products offered?
Were we able to explain features and benefits of our products?
Were we helpful in assisting you in your decision making?
Were we able to schedule your installation in a timely manner?

Our Installation Process:

Did our installer introduce himself in a courteous manner?
Was our installer respectful to your home and your privacy?
Did our installer proceed with his work in a professional manner?
Did our installer clean up after himself?
Did the installer give you time to inspect the installation?
Any additional comments