Privacy Policy

Roy Lomas Carpets & Hardwoods recognizes that the growth of online services, including Internet services, has created additional privacy concerns, particularly for consumers.

Online privacy concerns focus on the protection of “customer identifiable” information which an individual or other customer reasonably expects to be kept private. As the term suggests, “customer identifiable” information is information which can be associated with a specific individual or entity, including, for example, a customer’s name, address, telephone number, e-mail address, and information about online activities that are directly linked to them.

Business web sites may ask visitors to supply information about themselves, particularly when information, services or merchandise are requested, but often simply to better target the company’s services to the customer’s interests and requirements.

Roy Lomas Carpets & Hardwoods has put in place the following Online Privacy Policy to protect customer identifiable information. This policy covers Roy Lomas Carpets & Hardwoods and applies to all customer identifiable information that Roy Lomas Carpets & Hardwoods obtains when a customer registers for or uses a Roy Lomas Carpets & Hardwoods service, including visiting a Roy Lomas Carpets & Hardwoods owned and/or controlled website.

DISCLOSURE: Roy Lomas Carpets & Hardwoods will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of a Roy Lomas Carpets & Hardwoods online service including customer names and addresses — without the consent of the customer (except as required by subpoena or other legal process or in the case of imminent physical harm to the customer or others). When Roy Lomas Carpets & Hardwoods uses other agents, contractors or companies to perform services on its behalf, Roy Lomas Carpets & Hardwoods will ensure that the company protects your customer identifiable information consistent with this Policy. If Roy Lomas Carpets & Hardwoods includes your name and any other customer identifiable information in a directory that Roy Lomas Carpets & Hardwoods creates from information we receive, the company will give you the opportunity to have your information excluded from that directory. Business directories that Roy Lomas Carpets & Hardwoods creates may, however, contain information obtained from other sources.

COLLECTION AND USE: Roy Lomas Carpets & Hardwoods will collect and use customer identifiable information for billing purposes, to provide and change services, to anticipate, or to create and inform you of products and services that better meet your needs. This means that Roy Lomas Carpets & Hardwoods may use your customer identifiable information, in conjunction with information available from other sources, to market new services to you that we think will be of interest to you, but we will not disclose your customer identifiable information to third parties who want to market products to you.

SECURITY: Roy Lomas Carpets & Hardwoods has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.

EMAIL CONTENTS: Roy Lomas Carpets & Hardwoods will not read or disclose to third parties private e-mail communications that are transmitted using Roy Lomas Carpets & Hardwoods services except as required to operate the service or as otherwise authorized by law.

ACCOUNT INFORMATION: Roy Lomas Carpets & Hardwoods honors requests from customers for account information, for example, name, address, or billing information, and will correct any such information which may be inaccurate. Customers may verify that appropriate corrections have been made.

CUSTOMER CONCERNS: If you are a consumer with concerns about Roy Lomas Carpets & Hardwoods online privacy policy or its implementation you may contact us at (215) 256-9575.